I recently bought an item through amazon to get the mount promotion. I used the code and it gave the item to a random character I no longer played. I went ahead and used said item after pulling it out from mail using it was account wide anyways. Coming from other mmo where this is a stanadard. To my suprise it is not and i submitted tickets to get the mount transfered. Then comes to find out they are not able to do so. I am now having to buy another item from amazon to get the mount again. This time i deleted all my other toons to prevent this from happening again.

Hope to hear about this soon. Thanks. At least i ended up buying game time for the game both times, but having to spend money like this lol.