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  1. #51
    Player
    Aayron67's Avatar
    Join Date
    Apr 2017
    Posts
    27
    Character
    Aayron Rukai
    World
    Louisoix
    Main Class
    Machinist Lv 70
    I disagree crystal, we paid for a game / extension the least thing a company has to communicate. At least tell us if the download will be available before the end of the maintenance or not. Beside that they prefer us out of images on tweeter. Especially since they know very well what is expected of them.

    As the technical and other problems say, these are their problems, we have paid and we simply ask for communication.
    (2)

  2. #52
    Player
    MistakeNot's Avatar
    Join Date
    Sep 2015
    Posts
    2,312
    Character
    Auriana Redsteele
    World
    Zodiark
    Main Class
    Paladin Lv 83
    Quote Originally Posted by qqmoarploxify View Post
    Idk, every other MMO I've played lets you pre-download the client. Look at WoW, blizzard lets you pre-download their expansion and patch data a week in advance...
    Well, every other MMO I have played (excluding WoW which I have only dabbled in) will not provide patches before they are to go live. WoW is the only place I have encountered this pre-downloading thing.

    Different companies obviously have different practices, but I do think that Blizzard and WoW are the ones being unusual in this regard.
    (1)

  3. #53
    Player
    Vahlnir's Avatar
    Join Date
    Dec 2013
    Location
    Tent In the Middle of Nowhere
    Posts
    9,647
    Character
    Elan Centauri
    World
    Diabolos
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by Aayron67 View Post
    I disagree crystal, we paid for a game / extension the least thing a company has to communicate. At least tell us if the download will be available before the end of the maintenance or not. Beside that they prefer us out of images on tweeter. Especially since they know very well what is expected of them.

    As the technical and other problems say, these are their problems, we have paid and we simply ask for communication.
    Going by past experiences it will in all likelihood be downloadable a few hours or so before the expansion's early access goes live. Was the case for Heavensward and Stormblood.
    (0)

  4. #54
    Player
    Straynge's Avatar
    Join Date
    Aug 2017
    Posts
    99
    Character
    Ferris Straynge
    World
    Midgardsormr
    Main Class
    Archer Lv 80
    Before we download don't we need them to send us that pre-order download code in the email? If you read the instructions then you're supposed to put the first preorder code in that gives you the gremlin minion then sometime today/tonight aren't they supposed to send a early access code that we need to put in on their website? The whole thing is confusing to me because it said it wasn't the same code as the preorder code you use to get your minion....anyone recieved a second code yet? Plus Lodestone is down too so no way to enter it until tomorrow anyway.
    (0)

  5. #55
    Player
    Odstarva's Avatar
    Join Date
    Mar 2015
    Location
    Ilsabard
    Posts
    606
    Character
    Sophia Ladislava
    World
    Twintania
    Main Class
    Dark Knight Lv 100
    One day, when machines are the only things responsible for coding, modeling, rigging, script writing, QA testing, etc... On that day, I will gladly join my voice in anger and frustration. Aaaaah, how dare these supposedly infallible machines not measure up to our standards! Unacceptable!


    But these are humans, hopefully with a life of their own, just like us, whom I'm sure also struggle and fail to predict every scenario in which things might go wrong.
    And so I like to always give the benefit of the doubt, and opt for cautious optimism rather than negative cynicism.

    It's a good thing the devs have community representatives, I'd hate to have to be the one filtering through some of the mean, downright demeaning comments some other players make.


    Enfim! C'est la vie!
    (5)
    Last edited by Odstarva; 06-28-2019 at 07:11 AM.
    "You have a heart of gold. Don't let them take it from you!"

  6. #56
    Player
    gilmorej's Avatar
    Join Date
    Jun 2019
    Posts
    100
    Character
    Olivia Steelheart
    World
    Adamantoise
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by Straynge View Post
    Before we download don't we need them to send us that pre-order download code in the email? If you read the instructions then you're supposed to put the first preorder code in that gives you the gremlin minion then sometime today/tonight aren't they supposed to send a early access code that we need to put in on their website? The whole thing is confusing to me because it said it wasn't the same code as the preorder code you use to get your minion....anyone recieved a second code yet? Plus Lodestone is down too so no way to enter it until tomorrow anyway.
    If you already got your gremlin and aetherite earring in the mail, then you have already put your pre-order code in, and you will be able to play (and download) the pre-release.

    At least, that's how I understand it.
    (4)

  7. #57
    Player
    Straynge's Avatar
    Join Date
    Aug 2017
    Posts
    99
    Character
    Ferris Straynge
    World
    Midgardsormr
    Main Class
    Archer Lv 80
    Quote Originally Posted by gilmorej View Post
    If you already got your gremlin and aetherite earring in the mail, then you have already put your pre-order code in, and you will be able to play (and download) the pre-release.

    At least, that's how I understand it.
    Okay, thank you. Instructions on their site confused me a bit I guess. I started playing right after Stormblood came out so this is my first live expansion
    (0)

  8. #58
    Player
    qqmoarploxify's Avatar
    Join Date
    Jan 2014
    Posts
    32
    Character
    Navare Southway
    World
    Siren
    Main Class
    Conjurer Lv 73
    Quote Originally Posted by Odstarva View Post
    One day, when machines are the only things responsible for coding, modeling, rigging, script writing, QA testing, etc... On that day, I will gladly join my voice in anger and frustration. Aaaaah, how dare these supposedly infallible machines not measure up to our standards! Unacceptable!


    But these are humans, hopefully with a life of their own, just like us, whom I'm sure also struggle, and fail to predict every scenario in which things might go wrong.
    And so I like to always give the benefit of the doubt, and opt for cautious optimism rather than negative cynicism.

    It's a good thing the devs have community representatives, I'd hate to have to be the one filtering through some of the mean, downright demeaning comments some other players make.


    Enfim! C'est la vie!
    Could these humans at least be like "Hey everyone! This is when you can download the game that you spent your hard earned money on."
    (0)

  9. #59
    Player
    Odstarva's Avatar
    Join Date
    Mar 2015
    Location
    Ilsabard
    Posts
    606
    Character
    Sophia Ladislava
    World
    Twintania
    Main Class
    Dark Knight Lv 100
    Quote Originally Posted by qqmoarploxify View Post
    Could these humans at least be like "Hey everyone! This is when you can download the game that you spent your hard earned money on."
    They could. And then you could end up having to download it again, and again, and again, because who knows whether or not they might spot some mistakes before it's out.

    And then you'd have people with limited bandwidth, or horrid internet, complaining. Which ironically, it seems they'd do anyways...
    (4)
    "You have a heart of gold. Don't let them take it from you!"

  10. #60
    Player
    Listrella's Avatar
    Join Date
    Jan 2016
    Posts
    401
    Character
    Astrella Riverstar
    World
    Twintania
    Main Class
    Reaper Lv 90
    I hope they have the download up soon, I really want to go to bed, and i'd like to have it downloading before I do that.
    (7)

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