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  1. #1
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply Vojxx.

    Generally, issues with latency will come from either an unstable wireless connection or a routing issue on your way to the server. Are you using a wired or wireless connection?

    Just to make sure we looked into everything with your router and PC, I'd suggest trying some of the following:

    1) Reset your router by turning it off for a few minutes and then back on.

    2) Make sure your anti-virus/firewall has the appropriate exceptions for Final Fantasy XIV.

    3) Check the following Port Ranges on your router/modem to ensure that they have been opened:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040
    Your ISP can open these ports for you.

    4) The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  2. #2
    Player
    Vojxx's Avatar
    Join Date
    Feb 2019
    Posts
    17
    Character
    Voj'x Eloi
    World
    Gilgamesh
    Main Class
    Red Mage Lv 80
    I've done all of those, still getting those pings
    (0)

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