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  1. 06-18-2019 09:39 AM #1
    DourArouchs
    Player
    DourArouchs's Avatar
    Join Date
    Jun 2019
    Posts
    1
    Character
    Dour Aurochs
    World
    Coeurl
    Main Class
    Lancer Lv 50

    Steam Heavensward Promotion

    Haven't gotten a code for Heavensward from this promotion: https://steamcommunity.com/linkfilte...uare-enix.com/

    Tried Chat and phone support, but no one answered in over 30 minutes.
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  2. 06-19-2019 04:36 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Forums,


    Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the North American Support Center. To assist with contacting them, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.

    This thread will be moved to ‘Support Center Ticket Created’.

    Hope you see you online!
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