Grrrrrr, customer support is killing me!

[Kai_Lee]

Over an hour waiting on phone for what? Only to be disconnected for waiting on phone forever! All I am wanting is to change my date of birth so I can reset my password. Grrrrrr, the frustration level is over 9,000.

[Dynratygus]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred. Unfortunately, we are unable to assist with your concern as it is not a tech issue. For assistance with any account changes, you will need to contact the North American Support Center. To assist with contacting them, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.

This thread will be moved to ‘Support Center Ticket Created’.

Hope you see you online!