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  1. 06-16-2019 10:42 AM #1
    arcadiaware
    Player
    arcadiaware's Avatar
    Join Date
    Jun 2019
    Posts
    1
    Character
    Yurza Falyngard
    World
    Jenova
    Main Class
    Archer Lv 25

    I haven't received my repalcement Tales of Adventure

    I bought some Tales of Adventure items but accidentally sent them to the wrong character. I contacted support and was told to delete the items, which I went ahead and did, but I'm not sure how long it would take as I talked to support yesterday morning around 10am PST.

    I deleted the other character as well (had the same name as my current character, but I made this one on a different world), and I'm hoping I didn't do something wrong.
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  2. 06-16-2019 06:19 PM #2
    DarkArvan
    Player
    DarkArvan's Avatar
    Join Date
    Aug 2013
    Posts
    342
    Character
    Flint Vega
    World
    Raiden
    Main Class
    Pictomancer Lv 100
    please contact the support again for this as this is not a technical issue.
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  3. 06-18-2019 06:46 AM #3
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience that has occurred. . Unfortunately the issue you are describing is not a technical issue. One the item is deleted, please reach out to the Game Masters to let them know that you have dropped the item. Once the item is confirmed to be dropped, the GM team will be able to assist in placing the item on the correct character.

    This thread will be moved to 'Separate Support Required'.


    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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