Shadowbringers Benchmark Won't Launch

[Nyxation]

Hello. I've tried for days to get the benchmark running with no success. I'm ensuring that the archive is unblocked before extraction and in a new folder, and that the exe is ran as an administrator. I'm running Windows 10. My wife's setup is identical to mine and she is able to run it without issue.

When attempting to launch the working cursor appears and then disappears. The only logs appear in the event viewer:

Application: ffxiv-shadowbringers-bench.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at System.Runtime.InteropServices.Marshal.GetDelegateForFunctionPointerInternal(IntPtr, System.Type)
at System.Runtime.InteropServices.Marshal.GetDelegateForFunctionPointer(IntPtr, System.Type)
at System.Management.WmiNetUtilsHelper..cctor()

Exception Info: System.TypeInitializationException
at System.Management.SecuredConnectHandler.ConnectNSecureIWbemServices(System.String, System.Management.IWbemServices ByRef)
at System.Management.ManagementScope.InitializeGuts(System.Object)
at System.Management.ThreadDispatch.ThreadEntryPointMethodWithParam()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

I've attempted to run with all different compatibility modes, on different partitions, and even copying a working directory from my wife's computer, which then does not run locally. My Windows have all the latest updates, running the latest .NET version, and have the latest DX versions installed. Running an NVIDIA GTX 1080i. Any insight and assistance would be greatly appreciated.

[DarkArvan]

did you download it again? maybe the file is corrupt.
maybe you missing some of the visual c++ runtimes?

[Dynratygus]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Try deleting the existing benchmark folders from the 'My Games' folder. Please also create a backup of any character files just in case anything gets accidentally deleted.

Hope to see you online!

[Nyxation]

I've tried multiple downloads with the same result.

Clearing the existing benchmark directory from My Games with the character data did not resolve it either.

Thank you for the suggestions.

[DarkArvan]

please provider dxdiag log and ffxiv systeminfo for more assistance here.

[Dynratygus]

Nyxation, thank you for the reply.

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Hope to see you online!

[Nyxation]

Wanted to follow up as I was able to resolve the issue. For anyone running GeDeSaTo for other games, it uses a registry entry that conflicts with the FFXIV Shadowbringers Benchmark.

The registry path is:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows

The entry that needs to be modified is: LoadAppInit_DLLs

With this value set to 1 the benchmark will not launch. Setting this to 0 resolved the issue and allowed the benchmark to run without issue.