Yeah... that is the same copy/past response they send everyone with this issue. I have already done this and it did not work. I am also never running any background applications when playing the game. From what I am able to gather on my end, it's a packet loss issue. Their servers are unable to correct for this, and I am not even sure why this loss has started. If there is even a 1% loss, I'm disconnected. Even with a VPN I still experience this issue; they are still claiming that it is my ISP's servers...