XIV has some of the most ridiculous ToS enforcement policies I've ever seen on a MMO, TBH.

Literally every other MMO I've played will elaborate on the nature of an offense to ensure it isn't repeated. Here, they just expect you somehow know what you did wrong (Which is almost never the case from how many repeated incidents like this I've seen) and to not do it again, all for the sake of "protecting" the ones who filed the report.

If they want the community to improve its behavior, they need to know how to improve, not just receive vague punishments that make them reluctant to speak in the first place.