Computer Help Please! My computer keeps crashing after installing new GPU.

[Sylve]

Sounds awfully similar to a problem I had with EVE a couple years back. Thought my Gcard was busted, but it turned out to be the Power Supply.

And when I say similar, I mean virtually identical, right down to the screen going random color blocks.
Initially replaced the 980Ti was using (it had a fan malfunction the previous year, repaired under warranty) thinking it was the Gcard failing again, but continued having the problem.
The PSU I was using was pretty old, but it was a 1250w, so I had more than enough wattage. The problem was simply that due to age and general breakdown, the PSU was fluctuating its supply to the PC.

So my recommendation is to try a new PSU.
Also, its possible to still do the free Windows10 upgrade if you can find the relevant links. Which I would recommend, since previous versions of Windows have had their support dumped by a lot of places.

[Nedkel]

Sounds awfully similar to a problem I had with EVE a couple years back. Thought my Gcard was busted, but it turned out to be the Power Supply.

And when I say similar, I mean virtually identical, right down to the screen going random color blocks.
Initially replaced the 980Ti was using (it had a fan malfunction the previous year, repaired under warranty) thinking it was the Gcard failing again, but continued having the problem.
The PSU I was using was pretty old, but it was a 1250w, so I had more than enough wattage. The problem was simply that due to age and general breakdown, the PSU was fluctuating its supply to the PC.

So my recommendation is to try a new PSU.
Also, its possible to still do the free Windows10 upgrade if you can find the relevant links. Which I would recommend, since previous versions of Windows have had their support dumped by a lot of places.

This GPU of her drains power from the PCie slot and it could be motherboard that is not able to sustain her GPU power drain. PCie power section with FFXIV launched could get hot and mess up the currents and voltages that is going to the graphic card, it may eventually break the graphic card by doing so.
So i again recommend checking the game with a second graphic card, and consider changing Mobo + CPU all together because its pretty old.

[NekoGato]

I can't tell whether from your post whether or not you plugged in the additional power cable from the power supply. Most video cards nowadays need more power then can be provided from the slot its plugged into. http://cdn.agilitycms.com/xfx/MediaG...SC0132%201.jpg see the port at the top and rear of the card? That should have a cable from the power supply attached to it. Since you have some extra memory lying around might as well use it, it might not help specifically for FFXIV but it should improve the overall performance for other tasks.

[Sylve]

I can't tell whether from your post whether or not you plugged in the additional power cable from the power supply. Most video cards nowadays need more power then can be provided from the slot its plugged into. http://cdn.agilitycms.com/xfx/MediaG...SC0132%201.jpg see the port at the top and rear of the card? That should have a cable from the power supply attached to it. Since you have some extra memory lying around might as well use it, it might not help specifically for FFXIV but it should improve the overall performance for other tasks.

I know the nvidia cards do it, but if you don't have the power plugs properly connected, it gives you a warning when you boot the PC and wont even load to bios. At least in my experience thus far with more modern gcards.