First: This post is meant for only people that had this happen to them.
Second: I pay for subs.
Third: I enjoyed my house and queuing from outside for pvp, doing tournaments, ranking top 100. I do not feel this deserves loss of house. You stated its a burden, I did not. It is not. I normally would enter house, just lost track on time and that fact that the timer stuff started again, I was busying enjoying the game from my house outside to notice. Because I care. I provided some change options:
3 ways to fix this is:
1) Allow being on the outside on your property to count for all who log on and pay subs. Which i did often to que for PVP matches.
2) Provide a Pop up warning when you log into game showing clearly that you are going to loose your land if not enter house click here to confirm notice. This is do to FFXIV housing rules just starting again. thx!
3) Convert to instance housing for all that can never be demolished by a timer. As promised in the past!