Thank you for the reply imjones.

If this is a new PC, you may want to check for Windows updates. There may be a few 'Optional' or 'Recommended' updates that should be installed.

If this doesn't resolve the issue, try doing a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!