I recently ran Palace of the Dead with a matched party, as I frequently do to level from 50-60 in what I would consider a more reasonable amount of time than simply running roulettes. As is commonplace in both Palace of the Dead and Heaven-on-High, there was one member of the group who was simply finding the portal and standing on it while everyone else did all the work. The player's lack of participation resulted in multiple party member deaths, including my own. The same player also griped about how long everyone was taking as they resurrected one another as a result of his inaction. This, however, is not the major issue.

The real problem arises when it comes to doing something about it.

It is impossible to handle this situation with any efficacy on a player-to-player level. As the offending player, he/she clearly does not understand that their poor participation is resulting in a lack of enjoyment or decrease therein. As the offended player, it is impossible to make this clear to them without causing some manner of hostility. The most common civil responses given are along the lines of "everyone's play style being different", which is both an answer and non-answer at once. However, if one would rather just avoid the conflict altogether (we ARE supposed to be a TEAM after all), one is forced to leave the group, resulting in a 30-minute suspension from Duty Finder activities.

This practice is encouraging bad behavior. The offending player gets to continue on as though they're king of the world, while the offended player either has to experience a less enjoyable version of the game, or suffer a 30-minute penalty as a result of someone else's lack of consideration. In other words, I was just trying to enjoy my time playing your game, some D-bag comes along and ruins my fun by screwing off, and I'M somehow the one who gets penalized for being the bigger person and just walking away.

In case anyone's thinking of saying 30 minutes isn't that long to have to wait, allow me to address it in advance: I ran around for another 5 minutes, registered my SE forum account, searched high and low for a way to contact someone over this (your contact link is broken, by the way), typed this thing up, and still have ten minutes left over before I can run again.

This is not acceptable from a paid service, Square Enix. I would like to enjoy my game. Your punishment of those of us who are polite and courteous is making that difficult. Please do something about this.