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[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can I get some addition information regarding the issue you’re having?

Please provide:

- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- When the error started to occur
- Everything you have tried to resolve the issue

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Misty78]

- Platform: PC
- Type of connection: wireless
- Other programs running: Google Chrome, Steam, Battlenet, Discord
- When the error started to occur: About the same time the server splits, and datacenter mergers were done.
- Everything you have tried to resolve the issue: Everything from contacting voodoo shamans to tech support from my ISP. It's not me. It's you Square.

[Einmimiria]

Thank you for the reply Misty78.

Much of the troubleshooting we provide is to help strengthen your home network. However, if the issue stems from outside of this network, we can only really troubleshoot it by doing a trace route. For security reasons, we can't do this in a public setting. If you'd like, we can assist you further if you contact our Support Center here: https://support.na.square-enix.com/c...382&la=1&fty=1

Select one of the live contact options (either phone or chat).

Thank you for visiting the Final Fantasy XIV Technical Support Forums.