PS4: Product Registration won't go away

[HellbentHeretic]

So. My TL; DR is I accidentally purchased stormblood ce when I wanted to preorder shadowbringers ce through the ps store. Contacted sony's customer service, they said it needs a day or two to process if that can be done and all. I figured this means also the removal of the product from my purchases at least.

Nope.

I preordered SHB CE anyways and still have stormblood, wanting to be registered when I just want to play the game. I would be super appreciative of any help to come my way. Thank you!

[Dynratygus]

Good afternoon HellbentHeretic and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the North American Support Center. To assist with contacting them, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.

This thread will be moved to ‘Support Center Ticket Created’.

Hope you see you online!