04-June-2019 Constant 90002 Errors when in Instances

[zookalicious]

Good afternoon and thank you for posting in in the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response to your concern. What system do you play on and are you connected to the router directly or through wifi? Do you only get disconnected during instances?

Hope to see you online!

HI Dynratygus,

Thank you for your response. Please note the previous thread I linked to, as that has the details of the troubleshooting steps I have already performed, as well as details of where / when disconnects are frequent.

Thanks,
Z

[Einmimiria]

Thank you for the reply zookalicious. We apologize for the delay in our response to both of your threads.

Based on the trace routes from the previous thread, it looks like you are running into some congestion along your way to the server. If you have done all of the troubleshooting you mentioned, it's likely not caused by your local network. However, once it leaves your local network, the connection gradually worsens. Unfortunately, it also looks like a VPN didn't improve how you are routed.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.