Game randomly will launch windowed full-screen.

[krixlia]

Game randomly will launch windowed full-screen and won't change to full-screen. This is messing about with my gamma settings. I can some times get it to change if i keep alt-tabbing but rarely.

[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response to your concern. How long gave you been experiencing this issue? Were any changes made to the graphical settings? Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Hope to see you online!

[krixlia]

For a long time now can't remember how long exactly, i did do a fresh install a few months ago but that didn't fix it. No other settings changed.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Richard\Documents
FINAL FANTASY XIV - A Realm Reborn D:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz (4 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS 1802
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16326.313MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19270.313MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 110.476GB SYSTEM_FREEDISC_SPACE 14.430GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 281.289GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.974GB SYSTEM_FREEDISC_SPACE 145.264GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 297.363GB SYSTEM_FREEDISC_SPACE 0.000GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8163.156 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE 5/22/2019 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3A954CBE-4E21-4C3F-958F-78E2E9390535}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7841
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/3/2016 00:00:00
SYSTEM_SOUND S23B550 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {31D2E908-7C77-4E82-AEC0-FF0B60C43840}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0016
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Speakers (SteelSeries Siberia 650)
SYSTEM_SOUND_DEVICE_ID {CD8953EB-FA32-4023-9BC9-0104319E203B}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DF6065F0-3F49-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DF623AB0-3F49-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DF6261C0-3F49-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DF6288D0-3F49-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79925B20-1FB0-11E8-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex M750
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7992A940-1FB0-11E8-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex M750
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7992F760-1FB0-11E8-8003444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex M750 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BDCD19D0-698D-11E7-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Siberia 650
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Game randomly will launch windowed full-screen. - Google Chrome
Origin
Microsoft Text Input Application
Microsoft Store
Microsoft Store
Settings
Settings
Mail
Inbox - Live ‎- Mail
Origin
Origin
Origin
Origin
Origin
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

FTL: Advanced Edition
Neverwinter Nights 2 Complete
Red Faction II
Red Faction
The Summoner
Pillars of Eternity
Pillars of Eternity Preorder Item and Pet
Star Wars™ Episode I - Racer™
Battle Chasers Nightwar
Pillars of Eternity: The White March - Part 1
Pillars of Eternity: The White March - Part 2
The Witcher 3: Wild Hunt - Game of the Year Edition
Pillars of Eternity: Deadfire Pack
Into the Breach
Red Faction Guerrilla Re-Mars-tered
Adobe Flash Player 32 NPAPI
Adobe Flash Player 32 PPAPI
Battle.net
Battlelog Web Plugins
BitRaider Streaming Client
ESN Sonar
Google Chrome
Guild Wars
OBS Studio
OpenAL
Origin
Overwatch
Pool of Radiance
PunkBuster Services
Razer Cortex
Razer SoftMiner
Razer Synapse
Rockstar Games Social Club
Sorian AI Mod 2.1.2
Steam
Uplay
Assassin's Creed Origins
Assassin's Creed Unity
VLC media player
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Cisco VideoGuard Player
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Minecraft
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 8 Update 181
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Star Wars: The Old Republic
Java Auto Updater
Google Update Helper
Microsoft Visual C++ 2005 Redistributable
GOG Galaxy
Microsoft Visual C++ 2005 Redistributable
STAR WARS™ Battlefront™ II
Microsoft Office
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
WestwoodOnline
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
Launcher Prerequisites (x64)
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows 10 Update Assistant
Microsoft XNA Framework Redistributable 4.0 Refresh
Grand Theft Auto V
Battlefield™ V
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
Aurora Builder
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008
Command & Conquer™ Red Alert 2 and Yuri’s Revenge
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
7-Zip 18.05 (x64)
Mozilla Firefox 66.0.5 (x64 en-GB)
Mozilla Maintenance Service
SoftEther VPN Client
Binary Domain
Age of Empires II: HD Edition
Killing Floor 2
Cities: Skylines
Sid Meier's Civilization VI
Divinity: Original Sin Enhanced Edition
DARK SOULS™ III
FINAL FANTASY VIII
Wallpaper Engine
Prey
DARK SOULS™: REMASTERED
Total War: THREE KINGDOMS
HITMAN™ 2
SteelSeries Engine 3.14.1
TeamSpeak 3 Client
WinRAR 5.40 (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) Chipset Device Software
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
cURL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Silverlight
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Ansel
NVIDIA Control Panel 430.86
NVIDIA Graphics Driver 430.86
NVIDIA GeForce Experience 3.19.0.94
NVIDIA Optimus Update 37.0.0.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 37.0.0.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.16
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.19.0.94
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25008
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 000018B0
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003C58
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003940
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002B2C
C:\Program Files (x86)\Origin\Origin.exe 00000AC8
C:\Program Files (x86)\Origin\QtWebEngineProcess.exe 00002FD8
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00003D78
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00004568
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002C60
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00004068
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayWebCore.exe 00001894
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\upc.exe 000037FC
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000031C0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001174
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00004134
C:\Program Files\SoftEther VPN Client\vpnclient_x64.exe 00000590
C:\Program Files\SoftEther VPN Client\vpncmgr_x64.exe 00003880
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00004A24
C:\Program Files\WindowsApps\23723JoelSpadin.AudioRedirect_1.6.0.0_x64__6kjq7c4x5ph88\AudioPipe\AudioRedirect.exe 00001D10
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19031.17720.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000028EC
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11904.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 0000159C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19051.545.0_x64__8wekyb3d8bbwe\YourPhone.exe 00004210
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11629.20174.0_x64__8wekyb3d8bbwe\HxOutlook.exe 0000490C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11629.20174.0_x64__8wekyb3d8bbwe\HxTsr.exe 00000E40
C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe 00001810
C:\Users\Richard\AppData\Local\Cisco\VideoGuardPlayer\VideoGuardMonitor\CiscoVideoGuardMonitor.exe 00000B90
C:\Users\Richard\AppData\Local\Discord\app-0.0.305\Discord.exe 00000C0C
C:\WINDOWS\Explorer.EXE 000030E8
C:\WINDOWS\System32\svchost.exe 00003984
C:\WINDOWS\system32\ApplicationFrameHost.exe 000049C8
C:\WINDOWS\system32\SettingSyncHost.exe 00002578
C:\WINDOWS\system32\conhost.exe 00001E30
C:\WINDOWS\system32\sihost.exe 000032BC
C:\WINDOWS\system32\svchost.exe 00003AF4
C:\WINDOWS\system32\taskhostw.exe 00003E40
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004B58
C:\Windows\System32\CompPkgSrv.exe 00003AC8
C:\Windows\System32\RuntimeBroker.exe 0000461C
C:\Windows\System32\SecurityHealthHost.exe 000024AC
C:\Windows\System32\SecurityHealthSystray.exe 000024F8
C:\Windows\System32\smartscreen.exe 000026EC
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003CBC
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00001D5C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002FE4
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000042F0
D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002200
D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000457C
D:\Games\Steam.exe 00001638
D:\Games\bin\cef\cef.win7x64\steamwebhelper.exe 00003C68
D:\Program Files (x86)\GOG Galaxy\GOG Galaxy Notifications Renderer.exe 0000257C
D:\Program Files (x86)\GOG Galaxy\GalaxyClient Helper.exe 00003050
D:\Program Files (x86)\GOG Galaxy\GalaxyClient.exe 000017C8
G:\Games\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 0000133C

[Dynratygus]

Thank you for the reply.

Have you tried changing the window to full screen? If so, what resolution is it at?


Hope to see you online!

[krixlia]

i have tried changing to full screen and the game says it's in full screen but it isn't as the gamma is still set to desktop levels and the windows start menu can over lap the game.

running at a resolution of 1920 X 1080