Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate on the issue you have with the sound quality? Is it a problem with a certain sounds (Music, Sound effects)?

What kind of audio device do you use (Speakers, Headphones, etc.)?

Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!