Fatal DirectX Error and Windows 10 May Update.

[Hadewych]

It does happen when Im already ingame or also lauching the game, Its the only program running, I did a cleanboot, and its none on startup. still crash

[Einmimiria]

Thank you for the reply Hadewych.

For clarification, the error you are experiencing is a generic program crash error involving DirectX. It can be caused by a variety of reasons. Since it is only one of a few error messages, it will show up a lot regardless of what initially caused it. It is also not an error message exclusive to Final Fantasy XIV. As such, there is no way to "fix" the error as every PC will have some sort of incompatibility with the game based on numerous variables.

I do want to point out that, according to your System Report, you are a little under the minimum requirements for the game. It's hard to tell whether this is the cause of the issue, but both Final Fantasy XIV and Windows 10 change constantly and can cause instability if the PC isn't capable enough.

That being said, there are a few other things you may want to try:

1) Set compatibility mode to Windows 7. Right-click on the ffxivboot.exe file and select ‘Properties.’ Then select the ‘Compatibility’ tab and choose Windows 7.

2) Do a clean reinstall of the GPU drivers (even if they are up to date).

3) Make sure that any anti-virus software you have has the appropriate exceptions for Final Fantasy XIV.

4) Reinstalling the game.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!