Constant Crashing

[Lazherus]

The game crashes continuously without any reports. Once the launcher specified that turning of DX11 would help it work, I did so and it still crashes.











When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 27 May 2019
Frequency: Every time I try to log on (5 times)
World name: Ultros
Character name: Minaturecla Toris
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1.
2.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\lazhe\OneDrive\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F2d
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16231.129MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 53095.129MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.429GB SYSTEM_FREEDISC_SPACE 14.182GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 683.826GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.487GB SYSTEM_FREEDISC_SPACE 485.771GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 1166.320GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 5589.005GB SYSTEM_FREEDISC_SPACE 1465.960GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8115.564 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3064
SYSTEM_GRAPHICS_DRIVER_DATE 5/5/2019 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8115.564 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3064
SYSTEM_GRAPHICS_DRIVER_DATE 5/5/2019 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 530
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 8243 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_8a9535cd18c90bc3\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_8a9535cd18c90bc3\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_8a9535cd18c90bc3\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_8a9535cd18c90bc3\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.20.0100.6323
SYSTEM_GRAPHICS_DRIVER_DATE 11/18/2018 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (2- USB Audio CODEC )
SYSTEM_SOUND_DEVICE_ID {82F91FB7-227B-4DE9-83D2-50F790D86B86}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17763.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/14/2018 00:00:00
SYSTEM_SOUND Speakers (Logitech Z337 Stereo)
SYSTEM_SOUND_DEVICE_ID {476EAFBE-C684-4434-B944-2441B2B1130C}
SYSTEM_SOUND_DEVICE_NAME BthA2dp.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17763.0168
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/14/2018 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6C8A604E-D7F2-42B7-98B7-D3EF3CF53170}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7687
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/8/2015 00:00:00
SYSTEM_SOUND Acer XFA240 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {913CA3DB-FBC0-4151-A4C1-07716056515B}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0016
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A78BFB0-4DA1-11E8-8001444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A790DD0-4DA1-11E8-8002444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B82F77C0-F3A9-11E6-8001444553540000}
SYSTEM_INPUT_NAME USB Audio CODEC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A7934E0-4DA1-11E8-8003444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A7934E0-4DA1-11E8-8004444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K55 RGB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6328BC0-0F03-11E8-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6332800-0F03-11E8-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6337620-0F03-11E8-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C633C440-0F03-11E8-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB2C750-F9F4-11E6-8007444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
In-Game Bugs - Post New Thread - Google Chrome
Sticky Notes
Calculator
Settings
Paint 3D
Untitled ‎- Paint 3D
Microsoft Store
RzStats : Razer Synapse Statistics Manager
Settings
Switch USB
Spotify Premium
Microsoft Store
Calculator


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 32 PPAPI
AORUS ENGINE
ASIO4ALL
Audacity 1.2.6
AVG Internet Security
AVG PC TuneUp
AVG Web TuneUp
Blizzard App
Battlelog Web Plugins
BitRaider Streaming Client
Chainer v1.0
Cheat Engine 6.8.2
Destiny 2
Dropbox
Escape from Tarkov
ESN Sonar
FL Studio 20
FL Studio 9
FL Studio ASIO
Google Chrome
Hardcore
Hearthstone
IL Download Manager
Intrepid Studios Launcher
League of Legends
MTG Arena
OBS Studio
Xiph.Org Open Codecs 0.85.17777
Origin
Overwatch
PoiZone
PunkBuster Services
RAGE 2
ReadySHARE Vault
Sawer
Skype version 8.45
Toxic Biohazard
Uplay
Tom Clancy's The Division 2
WinRAR 5.50 (32-bit)
World of Warcraft
Zoiper
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
LWS Pictures And Video
Futuremark SystemInfo
Dropbox Update Helper
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
CameraHelperMsi
LWS Help_main
LWS Twitter
CLIP STUDIO MODELER 1.8.0
CLIP STUDIO PAINT 1.8.2
LWS YouTube Plugin
Intel® PROSet/Wireless Software
UE4 Prerequisites (x64)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
Star Wars: The Old Republic
erLT
CLIP STUDIO 1.8.0
Intel® Security Assist
UE4 Prerequisites (x64)
AVG PC TuneUp
Mass Effect™ 3
Wondershare Helper Compact 2.6.0
Anthem™
Launcher
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Google Update Helper
ASUS USB-AC56 WLAN Card Utilities/Driver
Epic Games Launcher
LWS Gallery
Microsoft Visual C++ 2005 Redistributable
LWS Motion Detection
Mass Effect™: Andromeda
ExpressVPN
FaceRig Virtual Video driver version 1.0.1.1000
Intel(R) Wireless Bluetooth(R)
LWS Launcher
LWS Webcam Software
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Microsoft Visual C++ 2017 Redistributable (x64) - 14.15.26706
Visual Studio 2012 x86 Redistributables
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
LWS WLM Plugin
Battlefield 4™
Adobe Refresh Manager
Adobe Acrobat DC
Adobe Acrobat Reader DC
Battlestate Games Launcher 0.4.3.317
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft .NET Core Runtime - 2.0.7 (x64)
Corsair Utility Engine
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Intel(R) Chipset Device Software
MTG Arena
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Logitech Webcam Software
Apex Legends
Dragon Age™: Inquisition
Battlefield™ V
Asmedia USB Host Controller Driver
ExpressVPN
Killer Performance Suite
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
LWS Facebook
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
RSI Launcher 1.0.0
Guild Wars 2
Logitech Gaming Software 8.96
Microsoft Office 365 - en-us
Process Hacker 2.39 (r124)
Ground Branch
3DMark
Warframe
The Last Remnant
Dying Light
Game Dev Tycoon
The Forest
PULSAR: Lost Colony
FaceRig
Guacamelee! Super Turbo Championship Edition
The Council
Devil May Cry® 4 Special Edition
FINAL FANTASY TYPE-0 HD
Middle-earth™: Shadow of War™
Tom Clancy's Rainbow Six Siege
The Elder Scrolls: Legends
Sniper Ghost Warrior 3
Assassin's Creed Syndicate
Kingdom Come: Deliverance
TEKKEN 7
FINAL FANTASY XIV Online
ELEX
S.T.A.L.K.E.R.: Call of Pripyat
Rising Storm 2: Vietnam
Divinity: Original Sin 2
GOD EATER 2 Rage Burst
Watch_Dogs 2
Omensight
Hand of Fate 2
Tom Clancy's Ghost Recon® Wildlands
Prey
Nioh: Complete Edition
NieR:Automata™
.hack//G.U. Last Recode
Atelier Sophie: The Alchemist of the Mysterious Book
Nights of Azure
Atelier Firis: The Alchemist and the Mysterious Journey
Deep Rock Galactic
Toukiden 2
Warhammer: Vermintide 2
Far Cry 5
WORLD OF FINAL FANTASY
MapleStory 2
Kingdoms and Castles
PLAYERUNKNOWN'S BATTLEGROUNDS
Insurgency: Sandstorm
Tokyo Xanadu eX+
Ni no Kuni™ II: Revenant Kingdom
FINAL FANTASY XII THE ZODIAC AGE
Devil May Cry 5
The Evil Within 2
Yu-Gi-Oh! Duel Links
STAR OCEAN™ - THE LAST HOPE™ - 4K & Full HD Remaster
House Flipper
PLAYERUNKNOWN'S BATTLEGROUNDS (Test Server)
MORDHAU
SoulWorker
FINAL FANTASY XV WINDOWS EDITION
BLUE REFLECTION
My Time At Portia
Warhammer: Vermintide 2 Closed Test
DRAGON QUEST® XI: Echoes of an Elusive Age™
Ring of Elysium
Outward
LET IT DIE
Assassin's Creed Odyssey
Sekiro™: Shadows Die Twice
KurtzPel
Insurgency: Sandstorm Closed Technical Alpha
GOD EATER 3
Assassin's Creed III Remastered
Vulkan Run Time Libraries 1.0.65.1
Wondershare Filmora(Build 8.7.2)
PeerBlock 1.2 (r693)
Dauntless
Intel® PROSet/Wireless WiFi Software
AVG
MSVCRT Redists
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Killer Bandwidth Control Filter Driver
Microsoft .NET Core Host FX Resolver - 2.0.7 (x64)
Private Internet Access
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) ME UninstallLegacy
Product Improvement Study for HP DeskJet 3630 series
Microsoft .NET Core Host - 2.0.7 (x64)
FMW 1
Windows Setup Remediations (x64) (KB4023057)
Intel(R) Chipset Device Software
Microsoft .NET Core Runtime - 2.0.7 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) Management Engine Components
Intel® Trusted Connect Service Client
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Visual Studio 2012 x64 Redistributables
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Killer E220x Drivers
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Ansel
NVIDIA Control Panel 430.64
NVIDIA Graphics Driver 430.64
NVIDIA GeForce Experience 3.18.0.102
NVIDIA Optimus Update 36.0.0.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 36.0.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.16
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.18.0.102
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Intel(R) PRO/Wireless Driver
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.15.26706
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Killer Network Manager
Intel(R) Management Engine Components
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.15.26706
UE4 Prerequisites (x64)
Backup and Sync from Google


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\AVG Web TuneUp\vprot.exe 00004128
C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe 000027AC
C:\Program Files (x86)\AVG\Antivirus\AVGUI.exe 00003544
C:\Program Files (x86)\AVG\Framework\Common\avguix.exe 00003460
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe 00003FF8
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrotray.exe 00004938
C:\Program Files (x86)\Common Files\AVG Secure Search\ScriptHelperInstaller\40.3.8\ScriptHelper.exe 00004494
C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe 000047AC
C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe 00004990
C:\Program Files (x86)\Dropbox\Client\73.4.118\QtWebEngineProcess.exe 000016A4
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 0000511C
C:\Program Files (x86)\ExpressVPN\xvpn-ui\ExpressVpnNotificationService.exe 00001DDC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002170
C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe 00004E44
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe 00004C98
C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe 000041E8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003194
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00004F1C
C:\Program Files\Google\Drive\googledrivesync.exe 000038F0
C:\Program Files\Killer Networking\Network Manager\NetworkManager.exe 00004708
C:\Program Files\Microsoft Office\root\Office16\ONENOTEM.EXE 000048C8
C:\Program Files\NETGEAR\ReadySHARE Vault\GenieTimelineAgent.exe 00001ED0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002474
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003BFC
C:\Program Files\WindowsApps\AcrobatNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe 00001454
C:\Program Files\WindowsApps\Microsoft.MSPaint_5.1904.8017.0_x64__8wekyb3d8bbwe\PaintStudio.View.exe 00001E48
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.6.73.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 000026B4
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1903.21.0_x64__8wekyb3d8bbwe\Calculator.exe 00004310
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11904.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002598
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19041.481.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003354
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003480
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.107.13766.0_x86__zpdnekdrzrea0\Spotify.exe 00004804
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 00004A0C
C:\Users\lazhe\AppData\Local\Discord\app-0.0.305\Discord.exe 000011AC
C:\Users\lazhe\AppData\Local\Microsoft\BingSvc\BingSvc.exe 0000064C
C:\Users\lazhe\AppData\Local\Microsoft\OneDrive\19.070.0410.0005\FileCoAuth.exe 0000233C
C:\Users\lazhe\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003684
C:\Users\lazhe\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 0000419C
C:\WINDOWS\Explorer.EXE 00001370
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_8a9535cd18c90bc3\igfxEM.exe 000012A8
C:\WINDOWS\System32\rundll32.exe 000010EC
C:\WINDOWS\System32\svchost.exe 00001484
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000ACC
C:\WINDOWS\system32\DllHost.exe 000036B8
C:\WINDOWS\system32\SettingSyncHost.exe 00002BFC
C:\WINDOWS\system32\backgroundTaskHost.exe 00001B70
C:\WINDOWS\system32\cmd.exe 0000237C
C:\WINDOWS\system32\conhost.exe 0000115C
C:\WINDOWS\system32\sihost.exe 00000F08
C:\WINDOWS\system32\svchost.exe 0000418C
C:\WINDOWS\system32\taskhostw.exe 00000BA0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004EB4
C:\Windows\System32\CompPkgSrv.exe 00004418
C:\Windows\System32\RuntimeBroker.exe 000042C0
C:\Windows\System32\SecurityHealthSystray.exe 00003724
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 000054F8
C:\Windows\System32\smartscreen.exe 00003594
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00004C4C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002F3C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00002B80
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000282C
C:\Windows\SystemApps\Microsoft.Windows.PeopleExperienceHost_cw5n1h2txyewy\PeopleExperienceHost.exe 00004788
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000026AC
D:\Program Files (x86)\Steam\Steam.exe 00004B48
D:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003F4C
I:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000045D8
I:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001478


-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
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[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response to your concern. How long have you been experiencing this issue?

Hope to see you online!