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  1. 05-30-2019 03:55 AM #1
    AstralKittie
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    AstralKittie's Avatar
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    Vakira Evelis
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    Jenova
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    Summoner Lv 70

    Shadowbringers Benchmark won't launch?

    So I downloaded the benchmark software that was released yesterday (May 28), unzipped the files and attempted to launch (both normally and as an administrator). It doesn't seem to do anything and I can't even find a process for it in task manager to suggest that perhaps it's just slow or something. I've tried several times and had this same issue with the original version of the benchmark.

    Any help would be appreciated ^.^
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  2. 05-30-2019 06:40 AM #2
    Dynratygus
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    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience that has occurred when launching the Shadowbringers benchmark. The software for the benchmark program is not guaranteed to work due to issues with compatibility with hardware and other software. For more information please use the following link:

    https://na.finalfantasyxiv.com/benchmark/

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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  3. 06-12-2019 09:35 AM #3
    Dynratygus
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    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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