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  1. 05-26-2019 12:53 PM #1
    TheRogue
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    Jun 2018
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    12
    Character
    The Rogue
    World
    Odin
    Main Class
    Gunbreaker Lv 80
    I had the same problem.I think it is because of the ISP or something.Whenever i use my college network i get this error(i installed FF few times because i had some hardware problems)It appears that FF has some kind of blocking on some networks.When i use VPN, i have no problem.Even though it will be a slower connection(I suggest connecting to Japan in particular)you can at least download without a problem.
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  2. 05-29-2019 09:14 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
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    Nov 2017
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    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When did this start happening? Do you recall anything changing/updating on your PC that coincides with this?

    I'd like to get some more information regarding your issue.

    Please provide:

    - Platform (PC, PS4, Mac)
    - Any error codes or messages you receive upon disconnect (if any)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency at which error occurs
    - Everything you have tried to resolve the issue

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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