Prefacing this with: This is not for me, this is for another player, who cannot post on the forums due to not being able to log in for the past 14 days (Wasnt even aware that kind of rule existed)



He gets hit with that error instantly, upon opening the launcher, before it even gets to the log in screen (So unfortunately the system info isnt able to be gotten)
It happened recently upon a fresh OS install and game reinstall, so he assumes theres some kind of networking issue or program missing.
Just for reference it's the Steam version of the game.

Hopefully one of the technical support devs can point us in the right direction, thanks.