Results 1 to 8 of 8
  1. #1
    Player
    EvalcieChevallier's Avatar
    Join Date
    Mar 2011
    Location
    Alphatron
    Posts
    95
    Character
    Sonja Sjasaris
    World
    Balmung
    Main Class
    White Mage Lv 90

    Mac client crashes very often

    without leaving "app crashed suddenly" reports except 1 out of 10 times
    on alt tab
    so many times
    (6 times today)
    and the mojave OS tells me the mac client is "not optimized."

    halp?
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums

    How long have you been experiencing this issue? Also could you post the specifications of your Mac?

    Hope to see you online!
    (0)

  3. #3
    Player
    EvalcieChevallier's Avatar
    Join Date
    Mar 2011
    Location
    Alphatron
    Posts
    95
    Character
    Sonja Sjasaris
    World
    Balmung
    Main Class
    White Mage Lv 90
    Since I updated the os to Mojave when the FFXIV updater no longer worked with previous OS High Sierra about 4 months ago.

    Model Name: iMac
    Model Identifier: iMac18,2
    Processor Name: Intel Core i5
    Processor Speed: 3 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 6 MB
    Memory: 8 GB
    Boot ROM Version: 170.0.0.0.0
    SMC Version (system): 2.40f0
    Serial Number (system): NA
    Hardware UUID: NA
    System Version: macOS 10.14.4 (18E226)
    Kernel Version: Darwin 18.5.0
    Boot Volume: Macintosh HD
    Boot Mode: Normal
    Secure Virtual Memory: Enabled
    System Integrity Protection: Enabled

    LEGACY SOFTWARE
    FINAL FANTASY XIV.app:

    FINALFANTASYXIV:

    Reason: 32-bit
    Last Used: 2019-05-15 20:18:44
    Path: /Applications/FINAL FANTASY XIV.app/Contents/MacOS/FINALFANTASYXIV
    Parent Process: /Applications/FINAL FANTASY XIV.app/Contents/MacOS/FINALFANTASYXIV

    wineserver:
    Reason: 32-bit
    Last Used:2019-05-15 20:18:44
    Path: /Applications/FINAL FANTASY XIV.app/Contents/Frameworks/wineserver
    Parent Process:/Applications/FINAL FANTASY XIV.app/Contents/MacOS/FINALFANTASYXIV

    thank you Dynratygus, i <3 you and all SE staff. please pass that along.
    (0)
    Last edited by EvalcieChevallier; 05-16-2019 at 12:12 PM. Reason: personal remarks

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for the reply.

    Are you launching the game through a program such as bootcamp?

    Hope to see you online!
    (1)

  5. #5
    Player
    EvalcieChevallier's Avatar
    Join Date
    Mar 2011
    Location
    Alphatron
    Posts
    95
    Character
    Sonja Sjasaris
    World
    Balmung
    Main Class
    White Mage Lv 90
    negative ghostrider*, this is through the Mac OSx Mojave run FFXIV updater client.

    A few other points
    Clicking on any of the ads or links in the FFXIV updater, like say for a new mog station item renders the FFXIV non responsive, requiring a force quit.

    I've managed to not alt tab crash FFXIV by keeping all other programs closed.

    * ghostrider https://youtu.be/vdHBsWXaHN8?t=19
    (0)
    Please take a moment to eat, hydrate and take care of yourself! Thank you, Adventurer! See you online!

  6. #6
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for reply.

    Could you try uninstalling and reinstalling the game? Have there been any changes or updates been made to your system.

    Hope to see you online!
    (0)

  7. #7
    Player
    EvalcieChevallier's Avatar
    Join Date
    Mar 2011
    Location
    Alphatron
    Posts
    95
    Character
    Sonja Sjasaris
    World
    Balmung
    Main Class
    White Mage Lv 90
    Thank you for your reply. I've uninstalled and done a clean install of both the FFXIV client and the MacOSx. Issues persist, including new ones where the client tells me it cannot download patch files, but loads anyway, and where the game begins to load, but hangs at the black screen right before the ESRB rating. Forcing a force quit.
    Cheers!
    (0)
    Please take a moment to eat, hydrate and take care of yourself! Thank you, Adventurer! See you online!

  8. #8
    Player
    EvalcieChevallier's Avatar
    Join Date
    Mar 2011
    Location
    Alphatron
    Posts
    95
    Character
    Sonja Sjasaris
    World
    Balmung
    Main Class
    White Mage Lv 90
    Shall we close this topic Dynratygus? I can make do, regardless of failed resolution. Thank you!
    (0)
    Please take a moment to eat, hydrate and take care of yourself! Thank you, Adventurer! See you online!