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  1. #1
    Player
    Aniowien's Avatar
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    Aug 2013
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    5
    Character
    Donaula Lothaire
    World
    Balmung
    Main Class
    Samurai Lv 62

    Japanese 16a Error in Shadowbringers Benchmark Launcher

    I've been running into a japanese 16a error when trying to launch the Shadowbringers Benchmark. Both the character creation and start buttons are giving me this message and I have tried reinstalling the benchmark several times. Is there a way to fix this?
    (0)

  2. #2
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Good afternoon and than you for posting in the Final Fantasy XIV Technical Support Forums.

    Could you provide a screenshot of the error message in your next reply?


    Hope to see you online!
    (0)

  3. #3
    Player
    Aniowien's Avatar
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    Aug 2013
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    Character
    Donaula Lothaire
    World
    Balmung
    Main Class
    Samurai Lv 62
    My apologies, here is a screencap of the error message. There have been no changes to my computer and I am able to get into the regular ffxiv client without this prompt. It is just in the benchmark. EDIT: Also tried to do a clean boot like suggested in another thread about a similar problem and that didn't work for me either.
    (0)
    Last edited by Aniowien; 05-25-2019 at 08:00 AM.

  4. #4
    Player
    Hirakun88's Avatar
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    Aug 2013
    Location
    Tampa, FL
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    3
    Character
    Hiraishin Ul'shuurai
    World
    Cactuar
    Main Class
    Archer Lv 50

    possible fix

    try deleting any existing FFXIV Benchmark folders in your 'My Games' Folder, i was getting this same issue and was able to fix it just now using this method.
    (1)

  5. #5
    Player
    Aniowien's Avatar
    Join Date
    Aug 2013
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    Character
    Donaula Lothaire
    World
    Balmung
    Main Class
    Samurai Lv 62
    Quote Originally Posted by Hirakun88 View Post
    try deleting any existing FFXIV Benchmark folders in your 'My Games' Folder, i was getting this same issue and was able to fix it just now using this method.
    Holy crap on a cracker, batman! That worked!! Thank you so much!!
    (0)