Unbelievable Rudeness!

[Rakiem]

Let your daughter play League of Legends Ranked Games for 1 Month, and ur daugther's skin will be as hard as a Rock against bullying

[RubyCirha]

that really sucks im sorry she had to go through that and i hope shes gets back on the bike( so to speek) and trys again we should never let jerks get between us and what we love to do

[ReiMakoto]

I want to know what the "Mouthy entitled twerp" actually said to her. If the wipe was her fault and they had no idea your kid was 13, calling them out for the wipe could have been the right call to point out what they were doing wrong to improve. Alas we dont know what they actually said.

[Mansion]

Isn't the game for 16 years old and older?
You might want to start there, perhaps.

Then, MMOs are like that. I don't want to sound like an annoying guy but there's clearly a lack of judgement there. Playing FFXIV or any other online means exposing yourself to other people, and the internet has some kind of amplification effect on these kind of behaviours (being entitled, agressive and else). That's not something to consider lightly when choosing such a game.

[savageink]

Isn't the game for 16 years old and older?
You might want to start there, perhaps.

Then, MMOs are like that. I don't want to sound like an annoying guy but there's clearly a lack of judgement there. Playing FFXIV or any other online means exposing yourself to other people, and the internet has some kind of amplification effect on these kind of behaviours (being entitled, agressive and else). That's not something to consider lightly when choosing such a game.

Here in the USA it's rated T. That's listed as 13 + according to the ESRB or whatever garbage industry watchdog runs it.

[Mansion]

Here in the USA it's rated T. That's listed as 13 + according to the ESRB or whatever garbage industry watchdog runs it.

Oh I didn't know that. It's weird because here in EU it's 16+ (and I agree on this actually, not for the game content itself but precisely this interaction with other people that is beyond anyone's reach).

[JunseiKei]

I was watching my 13 year old daughter playing a trial boss. And some mouthy little entitled twerp started blaming her cuz she was panicking a little and the party wiped. She was in tears and left. Now she\\'s saying she never wants to play again.
She\\'s always been a bit sensitive and shy but enjoys final Fantasy games even the old ones I grew up playing. She was very proud of herself for getting into stormblood and kept saying she was looking forward to the new expansion. Her confidence level was starting to show and it was a great way for us to do something together.
You rude players out there need to stop expecting others to be like you! Be understanding! you don\\'t have most of the facts and can\\'t judge them nor blame them. You do not know what is going on in other people\\'s environments, various distractions occur, and stop freaking out cuz your video game wasn\\'t perfect.

*Eyetwitch.*

This post sounds too much like "OMG, don't tell my kid how to play a game! *Engages overprotective parent.*"

With the limited given information, mistakes will happen and people will point them out, especially to the person who caused a wipe. Since the statement is vague, we don't know how [potentially un]kindly this criticism was given. You admit she's sensitive - so it literally could have been something not even rude and set her off. Text doesn't translate into tone very well unless you know that individual's mannerisms very well. Pointing out mistakes and giving criticism is not rude by default, especially if it's something that could be considered basic competence (you know, a healer healing, a tank holding aggro and using the correct CDs, DPS not eating bad and doing decent numbers). It's an MMO - a team-based one.

You can teach her how to take the comments in stride - how to handle criticism, how to correctly deal with rude players (making use of the blacklist feature) or even killing people with kindness (sometimes people do back down or change their tones by saying sorry I messed up). I wouldn't suggest teaching them going to the forums in a futile attempt to change thousands of strangers - changing a single person's reaction is far more plausible.

[Vidu]

While I'm sorry this happend to your daughter, I'd like to point out that you, OP, are most likely right about one thing, which is that your daughters party didnt had all the information they needed to handle the situation better.
I could be wrong with my guess here, but... did your daughter let the party know that it was her first time in that trial and that she was very nervous about it? In my personal experience it goes a long way to just type a little message in partychat, letting everyone know that its your first time, stating that you're open for any advice and that you're going to try your best - some people will still be jerks, but with being pro-active like that you stand a good chance to at least win the sympathy of the rest. There is a lot of great advice in this thread already, but I'd like to add setting up a little "Hi, first time here! I'm looking forward to this run and am going to try my best, but if you've got any advice for me it would be appericiated!"-macro thing so that when she enters a duty she can just hit that button to give everyone the information they need (We have a new person) and make a good impression (the new person told us so themself and is open for advice).

...best case scenario is obviously that she doesnt run dungeons/trials totally by herself though to ensure that she always has an ally.

[Vahlnir]

While unfortunate, this is just how the internet can be sometimes.

[Enla]

I'm sorry your daughter had to go through that. Sadly however I also agree that it might be wise to use this as a teachable moment, as no matter where she goes on the internet she's likely to encounter this sort of thing. It's just that being in an MMO exposes you to more people and thus many more instances where people will give into to being jerks. Please understand this isn't me condoning what happened. However it might be better to prepare your daughter for this inevitability now so she's equipped to handle it when it happens again. Because even if she stops playing FF14 it /will/ happen again on other sites and communities unless she avoids the internet entirely.

To paraphrase the Greater Internet Fuckwad Theory:

Normal Person + Internet + Anonymity + An Audience = The potential to be an asshole.

You can't control other people being horrible. You can however equip your daughter so that she can brush those people off.