Quote Originally Posted by PyurBlue View Post
It's not necessarily a problem with story or cutscenes. Even if someone likes those things the MSQ can still put them off. I don't know if that's the case here, but I just want to point out that a story isn't made good just by existing. ARR definitely feels like the weakest link in the story for many. Combine that with its length and the MSQ locking so much content away that it's quite possible to push away players that would other wise find FF14 to be a good fit for them.
ARR length is because there is 50 lvl to go before what was the endgame back then.
Expansion have only 10 lvl, no wonder it's shorter.