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  1. #1
    Player
    Aurelius2625's Avatar
    Join Date
    Mar 2019
    Posts
    269
    Character
    President Obama
    World
    Adamantoise
    Main Class
    Warrior Lv 100

    EXTREME EMERGENCY CANNOT LOG IN

    I got a new PC, so I had to change my password. Apparently, the one I'm entering isn't going through. I messed up.

    I can't change my password because I forgot the security question's answer. I have NO idea what to do.

    Who do I contact?
    (0)

  2. #2
    Player DrWho2010's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    3,707
    Character
    Maximum Powerful
    World
    Hyperion
    Main Class
    Summoner Lv 100
    contact official SE support. the forums/gms here can't help you with this.
    (0)

  3. #3
    Player
    Darkstride's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    1,602
    Character
    Ruin Darkstride
    World
    Excalibur
    Main Class
    Sage Lv 100
    I think Extreme Emergency might be a little overdramatic.....

    The easiest way to get this solved is to contact SE support, not ask for help on the game forum. I had an issue about a month ago where it wa saying my email wasn't associated with any account. I called them and within minutes I had a password reset link sent to me.
    (1)

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Forums,

    Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the North American Support Center. To assist with contacting them, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.

    This thread will be moved to ‘Support Center Ticket Created’.

    Hope you see you online!
    (0)