I got a new PC, so I had to change my password. Apparently, the one I'm entering isn't going through. I messed up.
I can't change my password because I forgot the security question's answer. I have NO idea what to do.
Who do I contact?
I got a new PC, so I had to change my password. Apparently, the one I'm entering isn't going through. I messed up.
I can't change my password because I forgot the security question's answer. I have NO idea what to do.
Who do I contact?
contact official SE support. the forums/gms here can't help you with this.
I think Extreme Emergency might be a little overdramatic.....
The easiest way to get this solved is to contact SE support, not ask for help on the game forum. I had an issue about a month ago where it wa saying my email wasn't associated with any account. I called them and within minutes I had a password reset link sent to me.
Thank you for posting in the Final Fantasy XIV Technical Forums,
Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the North American Support Center. To assist with contacting them, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.
This thread will be moved to ‘Support Center Ticket Created’.
Hope you see you online!
|
![]() |
![]() |
![]() |
|
Cookie Policy
This website uses cookies. If you do not wish us to set cookies on your device, please do not use the website. Please read the Square Enix cookies policy for more information. Your use of the website is also subject to the terms in the Square Enix website terms of use and privacy policy and by using the website you are accepting those terms. The Square Enix terms of use, privacy policy and cookies policy can also be found through links at the bottom of the page.