So my game has been randomly crashing on startup, I've reinstalled the game 5 times in the past week and even my windows with it.
DirectX 9 works fine but thats not really a solution now is it.
![]()
So my game has been randomly crashing on startup, I've reinstalled the game 5 times in the past week and even my windows with it.
DirectX 9 works fine but thats not really a solution now is it.
![]()
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\joost\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64 bits (6.2, build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 0220
SYSTEM_LANGUAGE Nederlands (Landinstelling: Nederlands)
SYSTEM_MEMORY 16307.398MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19251.398MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 445.717GB SYSTEM_FREEDISC_SPACE 336.760GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11127.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8153.699 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3064
SYSTEM_GRAPHICS_DRIVER_DATE 5/5/2019 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engels
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11127.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8153.699 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_bfe69934a6b764ef\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3064
SYSTEM_GRAPHICS_DRIVER_DATE 5/5/2019 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engels
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Luidsprekers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {0102DBAB-2B89-42E3-AE80-F1EECB8FE5C0}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8468
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 6/14/2018 00:00:00
SYSTEM_SOUND SAMSUNG (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {556AE25C-6551-424D-8DF2-0EE18ADCACF0}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0016
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5CEBDF08-A817-4C6E-ADCB-A93C415AB9E5}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8468
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 6/14/2018 00:00:00
SYSTEM_SOUND PHILIPS FTV (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {71D7CBE0-4019-4965-867A-0D88D89F4F7F}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0016
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND PHILIPS FTV (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {AB0BA404-4294-41D4-9548-95A77AD37F38}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0016
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Luidsprekers (Samson Meteor Mic)
SYSTEM_SOUND_DEVICE_ID {F0CF1A14-4BE7-4DA0-ABA3-3A00EF0D9C20}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17763.0001
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 9/14/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Muis
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Toetsenbord
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0D4CD0-7754-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0D9AF0-7754-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0DC200-7754-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0DC200-7754-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0DC200-7754-11E9-8005444553540000}
SYSTEM_INPUT_NAME Razer Tiamat 7.1 V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0DE910-7754-11E9-8006444553540000}
SYSTEM_INPUT_NAME USB-HID Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0DE910-7754-11E9-8007444553540000}
SYSTEM_INPUT_NAME Razer Tiamat 7.1 V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 264 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0E1020-7754-11E9-8008444553540000}
SYSTEM_INPUT_NAME USB-HID Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0E5E40-7754-11E9-8009444553540000}
SYSTEM_INPUT_NAME Razer Tiamat 7.1 V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0E8550-7754-11E9-800A444553540000}
SYSTEM_INPUT_NAME Razer Tiamat 7.1 V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0E8550-7754-11E9-800B444553540000}
SYSTEM_INPUT_NAME USB-HID Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0E8550-7754-11E9-800C444553540000}
SYSTEM_INPUT_NAME Samson Meteor Mic
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0ED370-7754-11E9-800D444553540000}
SYSTEM_INPUT_NAME Razer Tiamat 7.1 V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0EFA80-7754-11E9-800E444553540000}
SYSTEM_INPUT_NAME Samson Meteor Mic
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0EFA80-7754-11E9-800F444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B0F2190-7754-11E9-8010444553540000}
SYSTEM_INPUT_NAME
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B1DA080-7754-11E9-8011444553540000}
SYSTEM_INPUT_NAME Razer Tiamat 7.1 V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B1DA080-7754-11E9-8012444553540000}
SYSTEM_INPUT_NAME
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
#static - Discord
Dx11 crashing continuously - Google Chrome
game
resha
Instellingen
Instellingen
Microsoft Store
Microsoft Store
Microsoft Edge
Microsoft Edge
Microsoft Edge
Skype
Skype
Skype
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Advanced Combat Tracker (remove only)
Battle.net
Google Chrome
OBS Studio
Overwatch
ASUS Keyboard HAL
ASUS AURA Motherboard HAL
AURA Service
GALAX GAMER RGB
ASUS Aac_NBDT HAL
ASUS AURA Odd Component
FINAL FANTASY XIV - A Realm Reborn
ASUS GLCKIO2 Driver
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24212
ASUS MousePad HAL
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212
ASUS AURA VGA Component
AURA
ASUS GLCKIO2 Driver
ASUS AURA Extension Card HAL
Google Update Helper
Patriot Viper RGB
Asus Sonic Radar 3
ENE RGB HAL
Corsair AURA DRAM Component
Kingston AURA DRAM Component
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24212
AURA Service
ASUS AURA Headset Component
Asus Sonic Studio 3
Software voor Intel® Chipset-apparaten
ENE IO Driver
ASUS Mouse HAL
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026
ASUS AURA Display Component
AURA DRAM Component
Realtek High Definition Audio Driver
ASUS MB Peripheral Products
OldSchool RuneScape Launcher 1.2.7
ShareX
simplewall
WinRAR 5.71 (64-bit)
ASUS Aac_NBDT HAL
Asus AudioCaptureNotificationConfigurator
GALAX GAMER RGB
Asus SonicMapperConfigurator
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.23026
ASUS Keyboard HAL
ASUS Mouse HAL
ENE RGB HAL
ASUS AURA Extension Card HAL
Asus ProductDaemonSetup
Corsair AURA DRAM Component
AURA DRAM Component
Intel(R) Rapid Storage Technology
Asus ApoDispatchConfigurator
Kingston AURA DRAM Component
ASUS AURA VGA Component
ASUS MousePad HAL
Asus SonicStudio3Setup
ASUS AURA Headset Component
Intel(R) Rapid Storage Technology
Asus DeviceRoutingConfigurator
ASUS AURA Display Component
NVIDIA Ansel
NVIDIA-configuratiescherm 430.64
NVIDIA Grafisch stuurprogramma 430.64
NVIDIA GeForce Experience 3.18.0.102
NVIDIA Optimus Update 36.0.0.0
NVIDIA PhysX Systeem Software 9.19.0218
NVIDIA Update 36.0.0.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio-stuurprogramma 1.3.38.16
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.18.0.102
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Asus NahimicSettingsConfigurator
ASUS AURA Odd Component
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.23026
ASUS MB Peripheral Products
Intel(R) Chipset Device Software
Asus ProfileSwitcherCleanup
ASUS Aura SDK
ASUS AURA Motherboard HAL
Asus SonicRadar3Setup
Patriot Viper RGB
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003140
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002170
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000163C
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00003A5C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001514
C:\Program Files\ShareX\ShareX.exe 00001C74
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.26.95.0_x64__kzf8qxf38zg5c\Skype4Life.exe 000039F8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.26.95.0_x64__kzf8qxf38zg5c\SkypeHelper.exe 00000A78
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11805.1001.49.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00001474
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_2.20.22001.0_x64__8wekyb3d8bbwe\GameBar.exe 00003318
C:\Users\joost\AppData\Local\Discord\app-0.0.305\Discord.exe 00001C14
C:\Users\joost\AppData\Local\FluxSoftware\Flux\flux.exe 000012C4
C:\WINDOWS\Explorer.EXE 0000117C
C:\WINDOWS\System32\svchost.exe 00000A34
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000768
C:\WINDOWS\system32\DllHost.exe 00002FE4
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 000030AC
C:\WINDOWS\system32\SettingSyncHost.exe 00002C64
C:\WINDOWS\system32\browser_broker.exe 00003738
C:\WINDOWS\system32\sihost.exe 00002F94
C:\WINDOWS\system32\svchost.exe 00000A4C
C:\WINDOWS\system32\taskhostw.exe 0000275C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001034
C:\Windows\System32\CompPkgSrv.exe 00003188
C:\Windows\System32\MicrosoftEdgeCP.exe 00001F78
C:\Windows\System32\RuntimeBroker.exe 000026B4
C:\Windows\System32\SecurityHealthSystray.exe 0000085C
C:\Windows\System32\SystemSettingsBroker.exe 00003548
C:\Windows\System32\smartscreen.exe 00002A1C
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00001084
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00002678
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001234
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003498
C:\Windows\helppane.exe 00002990
Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.
How long have you been having the crash? Were any changes or updates made to the PC? Does the crash happen when Final Fantasy is running along side background programs?
Hope to see you online!
Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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