Error 2002

[Kromic]

I play on steam and this is the first time I've had this issue

[ddreth_coamenal]

It was post-patch for me aswell. But i believe its been 2-3 days as of now.

edit : id assume is have too send in some sort of ticket too see if they can return some of my lost time. it seems the patch caused the 2002 problem with steam users mostly.


i would like too thank Dynratygus for keeping in touch with us though! im sure the info were all giving is helping troubleshoot, hoping too see a quickpatch soon or something

[Narlocien]

Thought i would chip in on this as i am having the same issue but have narrowed down the issue to a routing issue with Eastlink in western Canada that uses a server by Tata Communications.

when connecting i get the 2002 error and i am unable to ping the NA servers. when using a VPN and rerouting my data through Toronto i can ping the servers without issue.

data packets seems to stop after

ix-ge-5-0-0.core3.vcw-vancouver.as6453.net [216.6.50.5]

my friend who is in the same area as me is having the same issues and we both have eastlink. when he uses a VPN he can log in without issue aswell.

while typing this i am on the phone with Eastlink to get the issue reported but trying to explain this to a level one support is a nightmare. hopefully Square-Enix support has better luck dealing with this packet routing issue affecting us.

[ddreth_coamenal]

I can confirm i am with eastlink aswell with the issue.

edit: even with a VPN i cant get access too NA server. curse you eastlink!

[X20AX19A]

Any idea how I can set up a VPN by using my Iphone as the middle man for my VPN that my PS4 can connect to?

[jaaaasssoonnn]

funny enough, I am with eastlink as well, time to change isp's i guess.

[Kromic]

I'm also with eastlink and I can also confirm it is a real pain trying to help support help me

Edit: talked to one of them again and the guy said he can't do anything on his end

[Flice_Trance]

Going to follow this thread to see where it goes because a friend and I are having the exact same issue.

[Kromic]

If this helps the situation, the guy I talked to said that the address wasn't trusted? So access was denied

Edit: Just tried a VPN and it worked. Kinda sad that I have to go through it just to play though

[Espasona]

i started using WTfast and solved all of my issues