Error 2002

[Dynratygus]

Good afternoon and thank you or posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred. Espasona please try the following:

- Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

-Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC

ddreth_coamenal please provide the following:



-Platform
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often
-Everything you have tried to resolve the issue



Hope to see you online!

[ddreth_coamenal]

TCP porting has already been done with no success.
Router and PC has been reset.
turned off firewall
checked speed of ISP through 2 programs. no problems on my end

No other programs used other then steam and CMD too ping the server
i dont have ANY access to NA servers what so ever. but i can connect without any problems too EU and JP.

Seeing as i have access to EU and JP i cant see how not connecting too NA would be an issue on my end.

[Kromic]

I'm also having this problem. Have tried all the suggested solutions and nothing. Even before trying the solutions I was able to connect to EU and JP but not NA.