Quote Originally Posted by Failia View Post
They would need to reach out to that server backbone host to determine what the problem is.
Correct. But as a service if they will not do tasks like this then a % of their customer base will change too an ISP that will. Competitive marketing, which any business has. But if not enough people mention its a problem then why would they do anything at all.

It might not be "simple" as in one person can just fix it. But what each individual does is minor, it isnt "hard" too make phone calls, do some paperwork and type at a keyboard, and talk too a higher up. Which as far as i know would be the only actions any persons would take too fix the ISP connection problem, as i feel sure that would be a constant in such a hugely connected system.