Good afternoon and thank you or posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred. Espasona please try the following:

- Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

-Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC

ddreth_coamenal please provide the following:



-Platform
-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often
-Everything you have tried to resolve the issue



Hope to see you online!