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  1. #1
    Player
    lazermon398's Avatar
    Join Date
    May 2019
    Posts
    1
    Character
    Minnie Cat
    World
    Diabolos
    Main Class
    Pugilist Lv 25
    Quote Originally Posted by mint-ribbon View Post
    I found one fix, and I hope that this helps some of you.

    I'm accessing from PC(Windows 10) and I play through Steam.
    Instead of launching through Steam, I launched from the Steam folder (C: > Program Files (x86) > Steam > steamapps > common > FINAL FANTASY XIV Online > boot)...
    ffxivboot.exe does not work and produces the same problem as if I were launching through Steam. However, ffxivboot64.exe worked perfectly for me.

    Good luck everyone ):
    Worked for me THANKS
    - Platform: PC
    - Any error codes: 30410, 30607, 20459, 10009, 10019 (unable to complete version check)
    - Type of connection: Wired & Wireless
    - Other programs running while the game is playing (if any): None
    - Frequency at which error occurs: Permanent since maintenance
    (0)

  2. #2
    Player
    YukinoAmidala's Avatar
    Join Date
    Sep 2016
    Posts
    38
    Character
    Yukino Hatsumi
    World
    Hyperion
    Main Class
    Warrior Lv 100
    Tried everything listed so far and am still getting the same errors. :/
    (0)

  3. #3
    Player
    icydust's Avatar
    Join Date
    May 2019
    Posts
    1
    Character
    Tsuka Gjinn
    World
    Balmung
    Main Class
    Black Mage Lv 53
    Tried everything, even uninstalling and still having the same issues. On windows 10, tried wifi/hardwired. Running as admin. Rebooting pc/internet. Seems like its working for a few minutes then errors out.
    (0)

  4. #4
    Player
    Elim's Avatar
    Join Date
    Sep 2013
    Posts
    1,852
    Character
    Elim Lovecraft
    World
    Faerie
    Main Class
    Gladiator Lv 50
    Just noticed the dev post

    - Platform: PC
    - Any error codes or messages you receive upon disconnect:

    - Type of connection: Wireless
    - Other programs running while the game is playing (if any) Discord, Razer Synapse (my gaming mouse software), Avast Anti Virus
    - Frequency at which error occurs 3-4 times before it actually works
    - Everything you have tried to resolve the issue I just keep trying to log on and it eventually works. It shuts itself down with an error until it works.
    (1)
    Recently returned player.

  5. #5
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply everyone.

    We've seen some similarities regarding this issue and we want to gather some more information about it. If you feel comfortable doing so, please provide the following information:

    Internet Service Provider:
    General Location (State/Province):

    Note: Please do not provide your IP address as this is not suitable to a public setting.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (1)

  6. #6
    Player
    Jymmiie's Avatar
    Join Date
    May 2019
    Posts
    2
    Character
    Jymmie Rohne
    World
    Lich
    Main Class
    Gladiator Lv 70
    Internet Service Provider: Vodafone 600mbs optic fiber
    General Location (State/Province): Spain Madrid
    (0)

  7. #7
    Player
    Elim's Avatar
    Join Date
    Sep 2013
    Posts
    1,852
    Character
    Elim Lovecraft
    World
    Faerie
    Main Class
    Gladiator Lv 50
    Internet Service Provider: Shaw
    General Location (State/Province): British Columbia, Canada
    (0)
    Recently returned player.

  8. #8
    Player
    MarkisKyler's Avatar
    Join Date
    Aug 2013
    Location
    Palm Bay, FL
    Posts
    121
    Character
    Markis Kyler
    World
    Diabolos
    Main Class
    Gladiator Lv 80
    ISP: Spectrum
    General Location: Palm Bay, Florida
    (0)

  9. #9
    Player
    Game_Over's Avatar
    Join Date
    Nov 2014
    Posts
    99
    Character
    Limit Break
    World
    Diabolos
    Main Class
    Astrologian Lv 91
    Mine is running again now, and I noticed the update on the login screen, so hopefully that has fixed it for others as well. Thank you!
    (0)

  10. #10
    Player
    Omegaher0's Avatar
    Join Date
    Mar 2015
    Location
    Ul-dah
    Posts
    18
    Character
    Byg'sam Oaktree
    World
    Siren
    Main Class
    Dark Knight Lv 100
    Same issue. Can't update.

    Error code 30413 25008 10009

    Provider: Spectrum
    Location: Polk County, Florida
    Connection: Wired
    Antivirus: Kaspersky
    (0)

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