My controller isn't working with ffxiv

[Wilford111]

When I start ffxiv up, my controller will not work. It works with every other game on Steam, but not ffxiv for some reason. Sometimes if I start it up 2 or 3 times in a row, the controller will work, but today it's just not working. I've started it up about 6 times. Obviously this is very frustrating.

I play with a PS4 controller wired to the computer. My OS is Windows 10. Again, my controller works with every other game on steam that supports a controller, so I don't know why ffxiv isn't working with it. Please please fix this so I can play my favorite game.

EDIT: And now when I actually do get my controller to work, the game is stuck connecting to the data center. My game just isn't working and I don't know what to do.