Going on 2 hours of radio silence after logging in to find my character in GM jail

[HyoMinPark]

Dont really have much remorse for the OP here. Either keep it out of in game chat or just dont do it. It's never been a secret that 3rd party programs of any kind <including simple things like hair mods> are against the TOS. Your 10 day ban is justifiable in the eyes of SE. You agree to the terms when you log in to the game. You broke that agreement, so its on you.

While that may be the case, making them sit in a GM Gaol for hours is, quite frankly, inexcusable. And 10 days for a first offense (if this is OP's first offense - I believe they said they've never had any other strikes against them) is a bit harsh, I think. Personally, I think some context should be considered. This isn't a black-and-white kind of scenario.

[Adventica6]

Break the ToS and get nuked, this isn't wow.

[Rockette]

God, you really can get anyone banned for anything now days. Zero appeal system = GM's can do what they want. We all discussed this back when they changed the rules to give GM more powers.

I understand that people like to pug but I urge all of you to keep raiding conversation out of game chat. Use discord, and only discuss raid dps or optimization there. It's just not worth your accounts to have a player who feels they shouldn't be accountable for their own game play report you.

[KageTokage]

Meanwhile, hundreds of players are busy being involved in actual cheating via DoL/H bots and hunt sniffers but the GMs can't/won't do squat about them, nor will the STF.

It's stupid as heck to get a 10 day suspension simply because you mentioned a third party program and someone decided to report you. That's deserving of a warning at worst for a first time offense.

[Gihwezi]

Meanwhile, hundreds of players are busy being involved in actual cheating via DoL/H bots but the GMs can't/won't do squat about them, nor will the STF.

It's stupid as heck to get a 10 day suspension simply because you mentioned a third party program and someone decided to report you. That's deserving of a warning at worst for a first time offense.

Yeah, this basically, people have gotten away with far worse, that's what makes this particular incident really unfair, against the TOS or not. :T

[KageTokage]

The saddest thing is that I've seen some of the odd few botters who do actually get caught whining about getting a three day suspension on forums associated with said programs.

Meaning confirmed cheaters are getting a milder punishment then someone who simply mentioned using a harmless parsing tool.

The ToS enforcement is really a huge joke.

[Vanitas]

MI saw that screen OP posted in the GM jail. This is literally their first offense otherwise you'd see a strike in their support section because they don't go away. Of course as I beat this dead horse, this wouldn't have happened if SE would stop pretending this isn't a numbers mmo and give it's players(half of which being console players, have no means to fine tune their gameplay without depending on pc players in SECRET LOL) a freaking parser.

Oh but they could never do that. We can't have our hyper casuals(You know the ones that fail dps checks on solo duties because they're literally spamming Aeolian Edge and not the combo the ability itself) aware of the possibility that they could be playing wrong! It'd hurt their precious feefees and quit the game forever and that's one less sub for SE and that's not good business no sir! It's not like we could enfore the same rules of parser harassment that exist today with the same or more intensity either no sir! Better to ban the hell out of someone for only wanting to help someone who asked right?

I'm grateful for all the hard work they do to make this game but this is the one thing that absolutely pisses me off especially as a ps4 player. This willful ignorance towards the divide of casual and hardcore players and the gaping CANYON of a skill gap between them. Why? Because they allow it! No skill checks of any form whatsoever. No item level caps for leveling dungeons so people can go into SB lvl dungeons with lv50 gear, no self improvement or optimization tools other than that joke of a striking dummy, the hall of the novice is OPTIONAL so even jump potters can come in and wreck the place with 0 basic fundamental understanding of the game if they want lol
It's comical honestly, a 10 day ban for a first offense because of the sorry state that "wanting to help people improve" is in.

Can't use dirty parsers to improve but you can sure jump into doma castle with a full set of i235 gear while spamming bio making a 20 minute run into a 40-50 minute run! Or jump into a savage clear run and wipe the party 6-7 times to hard inrage because they have no idea what a "rotation" is and they just want to have fun playing "their way"! It gives me conniptions. I feel so bad for OP because all they wanted to do was help someone but gets punished for it because this game is practically a glorified day care.

[CoolDad]

I'm sorry this happened to you OP. Shutting you in the gaol for hours was super unprofessional.

i laughed really hard at you singing in the chat though

[FoxyAreku]

Really sucks that someone did bad numbers and decided to report you when you were just trying to help them. Assuming that was actually the case.

[Hasrat]

Eh. I'd speculate it's more likely one player asked for logs, and another player did the reporting for breaking the rules. Not in a "let's team up and get someone banned" way. Just, someone being a stickler for the rules.

Presumably, OP knows the stance on parsers, so, definitely shouldn't have been announcing to a group of randos that he was using them. That's basically the entire point of the policy in place. Don't make it known to anyone that doesn't want to know.

If it was just from one-on-one tells, well, at that point you could claim malicious intent probably. But, the risks are still known.