Quote Originally Posted by LCROSSE View Post
Dont really have much remorse for the OP here. Either keep it out of in game chat or just dont do it. It's never been a secret that 3rd party programs of any kind <including simple things like hair mods> are against the TOS. Your 10 day ban is justifiable in the eyes of SE. You agree to the terms when you log in to the game. You broke that agreement, so its on you.
While that may be the case, making them sit in a GM Gaol for hours is, quite frankly, inexcusable. And 10 days for a first offense (if this is OP's first offense - I believe they said they've never had any other strikes against them) is a bit harsh, I think. Personally, I think some context should be considered. This isn't a black-and-white kind of scenario.