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  1. #1
    Player
    SaintLongius's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Saint Longinus
    World
    Bahamut
    Main Class
    Miner Lv 50

    The PS4 and Xbox one game pad is not working on Mac OS

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time: 2019-5-7
    Frequency: 100%
    World name: Bahamut
    Character name: SaintLonginus
    Retainer name: Not related
    NPC name: Not related
    Monster name: Not related
    Class/Level: Not related
    Party or solo: Not related
    In-game time: Not related
    Area and coordinates: Not related
    Housing: Not related
    Steps:
    1. Connect my PS4 and Xbox one game pad on Mac, make sure it's working. I followed https://www.macworld.co.uk/how-to/ma...r-mac-3626259/ as most of the people do
    2. Login the game properly, and make sure I can do all the actions with my mouse and key board.
    3. Try to use PS4 and Xbox one game pad to control my character
    4. Nothing response.

    It's 100% percent reproducable.


    ■ Mac Specs

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

    -=-=-=-=- System Information -=-=-=-=-

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


    Laptop Model Name:MacBook Pro (Retina, 15-inch, Mid 2015)
    Laptop Model Number:

    Gamepad Manufacturer: Xbox one and PS4 DS gamepad
    Gamepad Model Name:
    Gamepad Part Number:

    Browser Information
    - Name and version of the browser currently in-use:
    - Internet Explorer Version:

    ------------------------------------------------------

    ■ PS4 Specs

    Model Number of the PlayStation®4 You Are Using
    - Model Number:

    Model Number of the PlayStation®Vita You Are Using
    - Model Number:

    Information About the Peripherals You Are Using
    -Type:
    -Maker:
    -Model Number:
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you posting in the Final Fantasy XIV Technical Support Forums.

    Unfortunately the controllers you are describing in your post are not officially supported. I apologize as we are not able to assist with your concern in this forum. I advise to post outside the Technical Support Forum.

    I will be moving this thread to "Separate Support Required ".

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)