Hello,

The goal of this post is to open communication with Square-Enix regarding the use of the “Sight API” used by the "FFXIV Companion App". Since the release of the companion app, fansites have been able to discover how the app interacts with the market board via the use of this API.

Through this API we are able to provide market data to many fansites, Discord servers and tools. I want to emphasise that these are not bots or automation methods, but interactions via the thousands of users who wish to use the market data on their website or service (eg Discord, Twitch UIs).

However, for the past couple of weeks, account bans have been issued to those who use this API - players who use legitimate accounts and pay their subscriptions as would any other.

Therefore, we would like to ask the following question: What could be done to help resolve this issue? Can the Sight API usage be allowed in some capacity without overloading the servers?

Regards