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  1. 04-24-2019 02:19 PM #1
    Aelthi
    Player
    Aelthi's Avatar
    Join Date
    Feb 2018
    Posts
    3
    Character
    Lauv Karma
    World
    Leviathan
    Main Class
    White Mage Lv 80

    Unable to install game launcher won't proceed further than region/language.

    Hello, this may sound stupid but I have been unable to install the game , so I download the installer I click it this is with running it as administrator and running it in normal mode I then proceed to select region & language and then nothing happens it is as if the installer totally stops what it is doing and just vanishes. I have tried deleting all temp folders I have tried running the installer in compatibility mode I would also like to make clear I've played and had the game installed several times and have never run into this issue.
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  2. 04-25-2019 02:19 AM #2
    PortalScience
    Player
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    Join Date
    Nov 2013
    Posts
    36
    Character
    Katarina Mimi
    World
    Cactuar
    Main Class
    Thaumaturge Lv 100
    Do you have razer cortex? I had to disable the game booster system and run as admin to get the setup to install... granted I am now stuck at the boot error.
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  3. 05-10-2019 06:05 AM #3
    Dynratygus
    Moderator Dynratygus's Avatar
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    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    I apologize for the delay in our response to your concern. How long have you been having this issue? Where did you download the game?

    Hope to see you online!
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