In summary, if you care about the player experience AT ALL, you need to change this trashy invisible random lockout timer that just causes a swarm of players to gather in herds and waste hours NOT playing the game, only for all-but-one-of-them to end up frustrated and disappointed. Do you want disappointed players? If yes, continue this nonsense and change the housing NPC's text dialogue as mentioned before. If not, then make changes QUICKLY! I recommend this change: When a property is abandond or otherwise vacated for whatever reason.... use your random lockout timer. However, during the time of this random lockout timer, display the property in orange on the residential list with the word "transferrable" on it. After the random lock out timer expires, change the test to white and show the listing price. Then allow the very first person who touches that placard and selects "purchase" the rights to purchase that plot. That way it still truly is "first come first serve" and people will only be able to get angry with themselves for missing the moment that "transferable" property went for sale. People won't be able to get angry at the game or Square Enix because there is a TRANSPARENT and obvious system in place for purchasing a plot. People send their precious hours not camping in front of a sign but actually PLAYING THE GAME. A major win for you guys, if you have any faith in your content.

I truly hope you heed this advice and implement these changes BEFORE I finish up with Heavensward. Because with how I'm feeling now, once that is done, I'm done with Final Fantasy XIV for good. I have no interest in buying any more content for this game when the BIG, MAJOR goal I have worked so hard for is so difficult, frustrating, and time consuming (in the form of camping out in front of a property for 30 minutes - 22 hours) to obtain.