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  1. #1
    NOC NOC_NA's Avatar
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    May 2011
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    [NA] Payment Processing Issues (Mar. 6)

    We have identified an issue wherein customers may receive an error when selecting ‘Credit Card / Debit Card’ as their payment option in the Square Enix Account Management System. The issue is currently being addressed and we will provide an update as soon as additional information becomes available.

    We apologize for any inconvenience this may cause and thank you for your patience.

    [Date & Time]
    From Mar. 6, 2012 12:00 p.m. (PST)

    [Details]
    Customers may receive an error when selecting
    - Credit Card / Debit Card

    [Affected Service]
    - Square Enix Account Management System
    (2)

  2. #2
    NOC NOC_NA's Avatar
    Join Date
    May 2011
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    6,818

    Recovery from Payment Processing Issues (Mar. 6)

    We have been experiencing an issue wherein customers may have received an error when selecting ‘Credit Card / Debit Car’ as their payment option in the Square Enix Account Management System. The issue has been addressed and the option is available again.

    We apologize for any inconvenience this may have caused and thank you for your patience.

    [Date & Time]
    Mar. 6, 2012 from 12:00 p.m. to 6:00 p.m. (PST)

    [Details]
    Customers may have received an error when selecting
    - Credit Card / Debit Card

    [Affected Service]
    - Square Enix Account Management System
    (1)