Date of issue: Irrelevant. It first happened a few months ago from now. The most recent was today, April 30th, 2019.
Time of issue: Irrelevant. But the last time was about 8-9 a.m. CEST.
Frequency: Sometimes.
World name: Omega
Character name@Home World name: It happens to multiple characters of mine. My main is Elrica Lavandula@Omega. Race is Au Ra F. But also happens on Au Ra M for example.
Retainer name: None
NPC name: None
Monster name: None
Class/Level: White Mage lvl 70, Machinist lvl 64. All others probably as well, I remember it happening on multiple classes, but I've only exactly remember these.
Party or solo: Doesn't matter. It happens solo, but also in a party of 2. I have not tried it with more than 2 members yet though.
In-game time: Doesn't matter. But it was night in-game the last time it happened.
Area and coordinates:
- Kugane, Bokairo Inn (x6.0 y5.9)
- Limsa Lominsa, Mizzenmast Inn (x3.4 y3.4)
- Limsa Lominsa, Maelstrom Barracks (x5.9 y5.9)
- Shirogane, Ward 8 Subdivision, Plot 46, second floor (x5.7 y5.9)
I don't remember if it happens in other Inn Rooms as well because I rarely use them.
Housing: Shirogane, Ward 8 Subdivision, Plot 46
Steps:
It sometimes happens when I want to place something in the Armoire. When I click on it, nothing happens - the menu asking if I want to store or remove something doesn't appear.
I can't move my character then. I can open menus and do a few things like summon a minion, or change the sound volume in-game and so on. But I cannot cancel interacting with the Armoire. If I try to do things like queue for a duty or something, the error message "unable to execute command while occupied" or similar errors like cannot use now or something like that appear. Waiting doesn't help either. I can only force quit the game.
Reinstalling the game doesn't help either as I did that twice since the error first appeared.
It never happens with the Free Company Chest, the Summoning Bell, the Glamour Dresser or NPC menus. Only the Armoire.
1. Go to a place where there is an Armoire.
2. Interact with it.
Connection Specs
- Type of internet connection/provider: ISP is UPC Austria. I think it's either optic fiber or coaxial cable or some mix, my ISP is unclear about what's in use where.
- Modem maker/model number: ?
PC Specs (If reporting graphical errors, full PC Specs are required.)
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\*******\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
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SYSTEM_CPU Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 02/03/17 14:09:20 Ver: V1.10
SYSTEM_LANGUAGE English (Regional Setting: English)
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SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18779.207MB
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SYSTEM_DIRECTX_VERSION DirectX 12
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SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
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SYSTEM_GRAPHICS_SHARED_VRAM 8173.604 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f32bf428bbff8aa5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f32bf428bbff8aa5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f32bf428bbff8aa5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f32bf428bbff8aa5\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0013.9793
SYSTEM_GRAPHICS_DRIVER_DATE 5/22/2018 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {18DC88BF-D774-4C6A-A2EA-A9F99B642A09}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8036
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/5/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E58BF730-CDEC-11E6-8001444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E58C4550-CDEC-11E6-8002444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E58D08A0-CDEC-11E6-8003444553540000}
SYSTEM_INPUT_NAME Microsoft Hardware USB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {639FCB90-DA7E-11E6-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {F0F05250-7BFE-11E6-8001444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F0F0C780-7BFE-11E6-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E58DCBF0-CDEC-11E6-8004444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E58E4120-CDEC-11E6-8005444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
Browser Information
- Name and version of the browser currently in-use: Firefox 66.0.3, but also happened when I had previous versions
- Internet Explorer Version: 11.437.17763.0