Switching DCs on PS4

[moenbrydas]

ok so first off, i have characters on the primal and crystal data centers.

when i log out of one data center and try to connect to the other one, it kicks me out of the game and back to the initial log in screen. i believe this has been an issue for a long time but this is incredibly frustrating with my characters now dumped on two different data centers.

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response to your concern. Is there an error message that appears when you get kicked out?

Hope to see you online!

[programcanaan]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response to your concern. Is there an error message that appears when you get kicked out?

Hope to see you online!

It is the 2002 error and to my knowledge was always on the PS4 version of the game.

It occurs when you back out of character select and then change data center on the main menu. The only way around it currently is to log in with a character before switching DCs.

fun fact: PS3 version never had this issue.

[Dynratygus]

Good afternoon and thank you for the reply.

Please make sure that the Javascript is enabled on the PS4 browser. If you are using wifi, please try connecting directly to the router. If you have not done so already, reset the router.

Hope to see you online!

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

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