Thanks for trying to contribute. It's good to know the player community looks out for each other. I just find it appalling that no one from Square Enix has reached out to me on this thread. Nor has anyone provided me with any suggestions or meaningful feedback after I reached out via email. I've already searched all related situations on the forum, and I've tried all the prescribed solutions (app cleaner, redownload/reinstall, etc.). I'm unsubscribing & calling it quits on the game. Wish you all the best & very happy gaming. I hope the members of the technical support staff know that I wish you all the best as well. From what I've read online from former members of staff, I'm sure the fault lies with the top-down approach through which Square-Enix runs & operates.