Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response to your concern. How long have you been having this issue? Is there an error message that appears when the game crashes? If so could you provide the error message in your next reply? Please also provide a system report. Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Hope to see you online!