AppHang B1

[Zerahn]

re: http://forum.square-enix.com/ffxiv/threads/385428

I'm awful, I know. I stopped playing for a bit and forgot I opened the issue. Here's the requested system report (it just happened again, which was what reminded me):

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Tarannis\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.190108-1700)
SYSTEM_CPU AMD FX(tm)-6300 Six-Core Processor (6 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 3
SYSTEM_BIOS BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8138.430MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 16275.000MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 99.902GB SYSTEM_FREEDISC_SPACE 40.302GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 831.510GB SYSTEM_FREEDISC_SPACE 128.252GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 750 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 750 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1984.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3813.215 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1360 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1917
SYSTEM_GRAPHICS_DRIVER_DATE Thu, Feb 21 7:13:04 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 750 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 750 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1984.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3813.215 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1440 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1917
SYSTEM_GRAPHICS_DRIVER_DATE Thu, Feb 21 7:13:04 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND SONY TV (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D449DE02-70DD-4F4D-A64F-BB0454018940}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0013
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE Wed, Feb 20 10:15:33 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {137DF913-3342-462A-8825-B8E9B5BCBD14}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE Sat, Nov 20 7:44:23 AM
SYSTEM_SOUND Headset Earphone (3- Jabra BIZ 620 USB)
SYSTEM_SOUND_DEVICE_ID {20619799-2749-43B0-B07E-4391ECDA8EBA}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE Fri, Jul 12 7:40:58 AM
SYSTEM_SOUND Headset Earphone (Wireless Controller)
SYSTEM_SOUND_DEVICE_ID {A03F384E-8A8D-4970-8A97-09B54594B4EA}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE Fri, Jul 12 7:40:58 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {C84E9CCD-B12D-43E1-B30B-36EB3E2DD7D4}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE Sat, Nov 20 7:44:23 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7BEF2E0-25D2-11E8-8001444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7C69400-25D2-11E8-8002444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7C6BB10-25D2-11E8-8003444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7C92C10-25D2-11E8-8004444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7C95320-25D2-11E8-8005444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C3ACF2E0-0D5A-11E9-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {E411A950-25D3-11E8-8008444553540000}
SYSTEM_INPUT_NAME Twin USB Network Gamepad
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {E182E1E0-26B4-11E8-8001444553540000}
SYSTEM_INPUT_NAME Jabra BIZ 620 USB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
AppHangB1 almost every time i alt-tab - Mozilla Firefox


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Flash Player 31 ActiveX
Adobe Flash Player 32 NPAPI
Advanced Combat Tracker (remove only)
Cheat Engine 6.8.1
FF Logs Uploader
Final Fantasy XV
MEmu
Nexon Launcher
NVIDIA Stereoscopic 3D Driver
OpenAL
Steam
The Elder Scrolls Online
WizMouse v1.7.0.3
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
QMods version 1.1.1
USB Network Driver
Microsoft Windows Debugging Symbols
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Update for Microsoft .NET Framework 4.7.2 (KB4087364)
Update for Microsoft .NET Framework 4.7.2 (KB4344146)
Update for Microsoft .NET Framework 4.7.2 (KB4483451)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft XNA Framework Redistributable 4.0 Refresh
NBTExplorer
Microsoft WSE 3.0 Runtime
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Adobe AIR
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Nexus Mod Manager
EPSON WF-2750 Series Printer Uninstall
Fallout 4 GOTY
Mozilla Firefox 66.0.3 (x64 en-GB)
Mozilla Maintenance Service
Terraria
7 Days to Die
Space Pirates and Zombies 2
Data Hacker: Initiation
Hollow Knight
CrossCode
Timespinner
Planet Centauri
Darksiders II Deathinitive Edition
Epic Battle Fantasy 5
Darksiders Warmastered Edition
Shadows: Awakening
TeamSpeak 3 Client
Microsoft .NET Framework 4.7.2
Hex Workshop v6.7
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Java SE Development Kit 8 Update 171 (64-bit)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft .NET Framework 4.7.2
LibreOffice 6.0.3.2
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Ansel
NVIDIA 3D Vision Driver 419.17
NVIDIA Control Panel 419.17
NVIDIA Graphics Driver 419.17
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA PhysX System Software 9.18.0907
DisplayDriverAnalyzer
NVIDIA HD Audio Driver 1.3.38.13
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA Telemetry Client
NVIDIA Telemetry Container
paint.net
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Installer
Wampserver64 3.1.0


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files\Mozilla Firefox\firefox.exe 000017F8
C:\Program Files\WizMouse\wizmouse.exe 0000040C
C:\Windows\DAODx.exe 00000BF0
C:\Windows\Explorer.EXE 00000304
C:\Windows\system32\Dwm.exe 000006BC
C:\Windows\system32\SearchFilterHost.exe 00000F90
C:\Windows\system32\taskeng.exe 00000208
C:\Windows\system32\taskhost.exe 00000B64
C:\Windows\system32\wuauclt.exe 000010F0
D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000016AC
D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000016C4
D:\Program Files\NoteTab\NoteTab.exe 0000014C

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

What have you tried so far to alleviate the problem? Also does this happen on any other programs? If you have not done so already, could you try doing a clean boot? Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. For Windows

Hope to see you online!

[Zerahn]

I updated all my drivers. That didn't help. Is this clean boot thing for Windows 10? I'm running 7 and there's no "Start up" tab in my task manager.

Also no, I have not experienced this issue with any other programs.

[Dynratygus]

Good afternoon and thank you for the reply.

To do a cleanboot on Windows 7, please try the following:

Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

Hope to see you online!

[Zerahn]

Thank you, I've done that and will see how it goes.