Also nobody has bought shadowbringers yet. They will deduct the amount once the pre-release happens at the end of June. That's why you can't access any of the expansion content but to me, I feel like they should have deducted the whole amount immediately or have an option to and give people the chance to catch up. There might be a law stating they can't or they are betting people will want to buy HW/SB even though they bought shadowbringers lol