Yes and we also need doors with several handles because someone didn't look down and see the lone knob.1. People don't understand why they cannot log in.
2. People search the forums for answers because encountering an error does not suggest something planned is happening.
3. Well in advance notice does not mean well informed, just that it was noted to be upcoming.
4. People expect there to be an obvious answer if there IS something planned.
5. Forum lords sneer and cite poor reading skills and/or laziness (with the exception of those who simply answered).
6. Don't do that.
7. There is always room for improvement and suggesting that things are fine is what's lazy.
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