Weird Bluetooth Controller issues on PC (Steam Big Picture Mode)

[CakeorDeath1989]

I've had a PS4 controller paired to my PC for a few weeks when I play FFXIV but now I'm having some *really* weird issues when I run the game, and it's only something that's decided to rear its ugly head today. I've never had any issues using a controller with this game before.

I'm on the home screen where usually I'm able to hit the X button to start the game and choose my character. Now for some reason it won't let me do it. So instead I have to use the mouse and hit 'start'.

Okay, I'm now on the character selection and once again I can't select my character with the controller and once again have to use my mouse. This is strange because it's giving me controller prompts at the top of the screen such as "R - rotate camera, L - rotate background, etc" and when I hit the options button on the controller it hides the UI so I can just view my character by itself.

I've now logged into my character using the mouse. Firstly, I'm having a glitch where my camera isn't fixed behind my character for a few minutes and I'm not able to teleport anywhere but all of a sudden it kicks in and the camera snaps to my character. That's cool but *still* no luck with my controller. None of the buttons will work and I can't use the analog sticks to move or rotate camera. However now when I hit the options button on the controller it will take a screenshot and activate Raging Strikes and Barrage on my character's hotbar. Switching to M+K mode and back to controller mode on 'Character Configuration' won't fix the issue.

Seriously peeps, I don't really know what's going on. Any help would be welcome!

Thanks in advance.

[Sigment]

I'm having the same problem with an Xbox One controller. Steam's overlay isn't working (Big Picture is turned off for me), and my controller won't respond despite my computer clearly picking it up. I've been using controller for three years now, and have never had this problem before without the issue being with my system.

However, it's clear something's happened to interfere with my controller and Steam functionality. I hope they find it soon. I'd hate to miss out on current events.

EDIT: To be clear, FFXIV is the only game where I'm having this issue. Every other game I play works with controller just fine.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Every time you tried, were you opening the game with Big Picture Mode, correct? If you were to open it from the desktop, does the same issue occur?

You mentioned that you are using Bluetooth to connect the controller. Does connecting via USB change the situation at all?

Just in case, you may want to try a clean boot as well. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!